LEGAL PRIVACY POLICY for Click2Play on www.click2play.ph

We at Rising Tide Mobile Entertainment, Inc. respect the privacy of our visitors and are committed to preserving your online safety by preserving your privacy whenever you visit our website. 

Our Privacy Policy offers you a thorough explanation regarding the personal data you have provided to us or any data we may collect from you.

This Privacy Policy is updated from time to time; therefore, it should be reviewed occasionally.

  1. Collected Information

    Data can be collected and processed when you access our site. The following are ways we may perform these actions:

    1. Data such as MSISDN (phone number), username and password that may be required before a certain user can access a game site. The following is included and not limited to: location data, weblogs, traffic data, and any other communication information.

    2. Any forms you filled out before you could access and use our portal allows us to collect data such as registering for information or when you complete a purchase / access mobile and web content / enter our featured promotion.

    3. If for any reason you communicate with our Support teams, for troubleshooting for proper utilization of our portal, we may gather information from you.

  2. Cookie Usage

    There are instances where we may use cookies to gather information regarding our Applications and our advertisers.

    Any information collected will not have any identifying data. It is statistical data about our visitors and how they have used our site.  No personal details will be shared that could identify you.

    We may assemble information about your common internet use with a cookie file.  When used, the cookies are downloaded to your computer automatically.  The cookie is stored on the hard drive, with transferred information.  The data sought by the cookie helps us improve our website application and any service offered to you. 

    Your browser has the ability to decline cookies.  This is done by setting your browser options to decline all cookies.  Note: if you do decline the download of cookies, some aspects of our application may not work or allow you access.

    Any advertisers featured in our application may download cookies to which we have no control.  If used, these cookies are downloaded by clicking on an advertisement found on our application. 

  3. Our Use of Your Information

    Information stored or collected regarding you helps us improve and offer services you need.  The following list contains how we might use your data:

    1. Any request you make in relation to our site allows us to use information you provided us with, relating to the products or services we have.  We may also send information on products, services or other Applications you may be interested in, as long as consent has been received.

    2. Changes or Improvements made to the site can warrant use of your information, with regard to notification of such changes.

    3. An existing customer may be contacted regarding products and services related to any item or service you have availed via our site.

    4. We may use data or allow third parties to use information that is not related to goods or services you may be interested in.  We or third parties can contact you only if express consent has been provided by you at anytime, based on information we collected.

    5. Any new customer can only be contacted by us or third parties if consent has been offered via the site where applications may be accessed.  We only send communications you have consented to.

    6. None of the information collected about you will offer identifiable characteristics.  Information shared to a third party is statistical only.  We will not reveal who you are, only mathematical information about our visitors.

  4. Personal Data Storage
    1. Personal data you have entered through our site may be used for storing or processing of your information.  Said information may be shared based on the process and storage of said data.  It may include such processes as processing a payment or offering support for your service or product needs.  The staff processing or storing information may work for our suppliers and clients. By submitting your data to use you have agreed to this transfer and storage of data.  We take all reasonable action to ensure the safety of your personal data in agreement with this Privacy Policy.

    2. Information we are provided will be stored on secure servers.  Transaction data is encrypted for your safety.

    3. You should understand data via online transmission is not completely secure.  We cannot guarantee full protection and security data, only that we take all reasonable action to protect information sent to us electronically.  Transmission of any data by you is at your own risk and holds its employees, agents, subsidiaries and assigns free from any liability in case of any security breach without the fault of Rising Tide Mobile Entertainment, Inc. Where applicable you may be given access to sections of our site that require a password.  You are responsible for the passwords safety and confidentiality. 

  5. Information Disclosure
    1. At times we may disclose personal information to persons in our group.  This can include subsidiaries, holding companies, or any other subsidiaries involved in our business, if applicable.

    2. Third Party disclosure may occur for the following reasons:

    3. Selling any or all of our business to a third party may result in sharing your information.

    4. At any time when we are legally required to we may disclose information about you and your visits to the game site and your accessing of application/s.

    5. To prevent fraud and help in fraud protection in order to reduce credit risk, we may disclose information. 

  6. Third Party Links

    Third party links may be discovered on our site. These third party links have their own privacy policy, which you agree to when you click on the link.  We are not responsible nor do we accept responsibility for third party links.  Our liability covers us only on our application, and thus we do not accept liability for third party links as we have no control over them.

  7. Contacting Us

    Please feel free to contact us with queries, requests, or comments you may have about our Privacy Policy.  We welcome any communication via the email address supplied here:

    Mail to: customersupport@risingtide.ph

    Alternatively, you may call our hotline at +632 8929292, Mondays to Fridays, 9AM to 5PM.